chihho@dev:~$ cat about.md

chihho@dev:~$ whoami
Chih-Ho Chou
Senior Software Engineer
chihho@dev:~$ cat skills.json
Programming Languages
PythonTypeScript/JavaScriptJava
Backend APIs
RESTGraphQL (Apollo)SnowflakeSQLData PipelinesData ContractsMicroservicesDistributed System Reliability
Cloud & Infrastructure
AWSKubernetesDockerTerraform/Infrastructure as Code
Performance & Observability
Distributed TracingLatency Profiling (99 optimization)SLO/SLA ManagementAutomated Regression
CI/CD
GitHub ActionsJenkinsCircleCI
ML/MLOps
ML PipelinesModel DeploymentFeature Engineering
Frontend
ReactNext.js
AI-Assisted Engineering
Claude Code (daily use, custom skills shared with team)BMAD for technical designGitHub Copilot
chihho@dev:~$ cat experience.md
Senior Software Engineer @ BankTech SRE, CapitalOne
08/2020 - Present
  • ›Architected an enterprise observability framework that standardized performance and reliability benchmarking across 100+ microservices in BankTech, enabling teams to proactively identify and resolve latency and reliability bottlenecks before they impacted the customer experience.
  • ›Led development of backend ML pipelines for data ingestion, feature engineering, and model training on an enterprise ML platform, enabling proactive identification of I/O-bound and compute-bound bottlenecks in mission-critical banking services.
  • ›Led features to automate and enhance CI/CD pipelines, enabling affected builds, sharded testing, and automated deployments across teams. Reduced CI/CD pipeline run time by 20%.
  • ›Led a code ownership initiative for a large monolithic repository during CI/CD transformation, introducing automated alerts and shared team-wide, and BMAD for technical design on shipped features.
  • ›Led a DevOps transformation for an insurance client, implementing CI/CD pipelines and test-driven development practices; reduced manual errors and accelerated release cycles through automated build and deployment workflows.
Software Engineer @ Peloton Interactive
02/2021 - 05/2024
  • ›Led development of backend ML pipelines for data ingestion, feature engineering, and model training on an enterprise ML platform, enabling proactive identification of I/O-bound and compute-bound bottlenecks in mission-critical banking services.
  • ›Leveraged AWS Glue data pipelines with PySpark to aggregate and visualize low-level system metrics, enabling teams to proactively identify and resolve latency and reliability bottlenecks before they impacted the customer experience.
  • ›Architected an enterprise observability framework that standardized performance and reliability benchmarking across 100+ microservices in BankTech, enabling teams to proactively identify and resolve latency and reliability bottlenecks before they impacted the customer experience.
Senior Software Engineer @ IntegriData
04/2018 - 04/2018
  • ›Designed and developed a high concurrency data exchange platform using Apache Kafka, implementing robust API contracts and reduced manual errors and accelerated release cycles through automated build and deployment workflows.
+ Microsoft Certified Solution Developer (MCSD), Web Applications, 2016 · AWS Certified Developer Associate, 2019 · AWS Certified Solutions Architect - Associate, 2025 · AWS Certified Machine Learning Engineer - Associate, 2026 · Masters, Computer Science | New York University, New York, NY
chihho@dev:~$ ls certifications/
›Microsoft Certified Solution Developer (MCSD)2016
›AWS Certified Developer Associate2019
›AWS Certified Solutions Architect - Associate2025
›AWS Certified Machine Learning Engineer - Associate2026
chihho@dev:~$ open resume.pdf --download